United Kingdom, GBP
Canada, CAD
Australia, AUD
New Zealand, NZD
European Union, EUR
France, EUR
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Valentines Day Shipping Cutoff Dates
To ensure your gifts arrive in time for Valentines, please see below for the Valentine's Day last post shipping dates.
Standard Post: Order before Wednesday 5th February, 5pm NZDT
Express Post: Order before Monday 10th February, 5pm NZDT
More delivery information
Your order will be shipping by Australia Post and delivered to your door by New Zealand Post.
Express orders placed before 4:30pm Monday to Friday NZDT are dispatched the same day. Express orders after 4:30pm NZDT on Friday are dispatched the following Monday morning.
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More delivery FAQs
When your order has been dispatched, we'll send you an email with the tracking number and a link to the Australia Post website where you can track it.
We provide discreet delivery in boring brown boxes and envelopes so nobody knows what's inside. See what they look like here.
At Lovehoney, we're not happy unless you are, which is why we offer a 60 day free returns policy. We also offer a 1 year product guarantee. Learn more about our Returns policy here.
If you're out your mail person attempts to make a delivery, they will find a safe place to leave your parcel or will take it to the nearest Post Office. They will leave a card explaining how you can collect your parcel.
Orders will be held at your nearest Post Office for 10 working days before being returned to us.
Don't forget to take the delivery notification (collection card, SMS, email) and some photo ID registered to your delivery address when you collect your order in person.
Orders will be held at your nearest Post Office for 10 working days before being returned to us.
Don't forget to take the delivery notification (collection card, SMS, email) and some photo ID registered to your delivery address when you collect your order in person.
You can track the status of your order via the tracking link we sent you in an email, but if your parcel is more than 5 working days overdue, please contact us.